Policies & Guidelines

Please take a moment to review our policies before making a reservation to ensure a smooth and enjoyable stay at The Benjamin Hotel. Our policies cover important information regarding check-in and check-out times, cancellations, and other essential details to help you plan your visit with confidence.

The Benjamin Hotel is an exclusive property where every guest reservation is both important and special to us. If your travel plans change and you must cancel your reservation, please call us at least 3 (three) days* prior to your arrival date to cancel your reservation less a $35 processing fee per room. 

In the unlikely event that you must cancel with less than three (3) days* notice, shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation. If we can rebook your room(s), a full or partial refund will be made. 

Rates/policies are subject to change and vary during high impact periods and special requests. *A 14 day cancellation notice is required on whole house bookings and for some holidays and special events. 

Check-in: 3:00 PM

Check-out: 11:00 AM.

Smoking

Absolutely No Smoking Inside

Pets

No Pets.

Kids

No Children under 12. 

GIFT CERTIFICATE POLICIES

Gift certificates must be presented at check-in along with a valid driver's license. Gift certificates are transferable. Any remaining amount on gift certificates can be used at a later day up to the expiration date. Gift certificates cannot be redeemed for cash.